Compliance · 6 min read
EVV (Electronic Visit Verification) Explained
What EVV is, why every Medicaid home care agency must use it, and how to choose a vendor.
Electronic Visit Verification is a federal requirement under the 21st Century Cures Act for Medicaid-funded personal care and home health services.
What EVV captures Caregiver identity, client identity, date and time of service, location of service, and type of service.
Choosing a vendor Some states mandate a single state vendor; others allow open vendors that integrate with the state aggregator. Confirm your state's model before buying.
Common failures GPS drift, low-signal homes, expired phone batteries, and caregivers forgetting to clock out. Build a daily exception report.
Audit-proofing Keep manual edits below 5%. Anything higher invites a deep look from program integrity.
Helpful resources from AllGrace
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